Community Outreach (COVID-19)


Coronavirus (COVID-19) Update: Community Outreach 

Information is changing quickly around the country, regarding COVID-19. Please use this page as a resource of communication regarding community outreach efforts from your Branson Bank family.


Videos to our Community

(April 17, 2020) Bill Jones, President/CEO, recaps the recent exhaustion of Paycheck Protection Program (PPP) funding and what Branson Bank is doing to continue to help small businesses in southwest Missouri. To view the video: click here

(April 9, 2020) Join Bill Jones, President/CEO and Katie Hodges, VP of Commercial Lending, as they discuss the Paycheck Protection Program (PPP) and the Economic Impact Payment (EIP) and what it means to you. To view the video:

(March 31, 2020) Help is on the way... We are here to assist you. Join Bill Jones, President/CEO and Greg Baker, Senior Vice President, as they discuss the recent CARES Act, Small Business Association (SBA) Lending, and what it all means for you. To receive the latest updates, subscribe to our SBA Newsletter by calling a loan representative at: (417) 334-9696 or email To view the video:

(March 25, 2020) Join, Bill Jones, President/CEO, at Branson Bank as he highlights information for both customers and non-customers. If you currently do not bank with us and need guidance on your next financial steps, we would be honored to help wiht some creative solutions. To view the video:


Scam Information

(June 15, 2020) The SBA (Small Business Administration) reminds the community to beware of scams and fraud schemes during this time. Click Here to learn more. 

(April 21, 2020) The Federal Trade Commission provides a great outline on what you need to know regarding scams, please use the following resource to learn more: 

(March 30, 2020) You may receive calls impersonating the IRS regarding your federal COVID-19 stimulus check. The IRS will not call or text you to verify your payment details. Do not give up personal information to a caller for any reason (ie. bank account or credit card information). You may also be contacted for this scam via text message, email, or social media messaging and posting. If you are contacted and you believe it may be legitimate, you can inquire direct with IRS at (800) 829-1040.


Community Strong

(March 25, 2020) We are in this together. Enjoy this short video from President and CEO, Bill Jones as he highlights information for both customers and non-customers. If you currently do not bank with us and need guidance on your next financial steps, we would be honored to help with some creative solutions. We are open for business and ready to assist you. To view this video message: Click Here


A Message from our President, Bill Jones:

March 20, 2020

Branson Bank Family,

Due to the recent COVID-19 pandemic, the City of Branson passed an Ordinance on March 19, 2020 that impacts business operations as it pertains to 1) restricting public gatherings and 2) limiting occupancy at businesses. Statement from the City of Branson:

“Effective immediately, upon signing, Bill No. 5806 will prohibit planned or spontaneous events with 10 or more people. This bill will also prohibit businesses from exceeding 25% of their occupant load in enclosed public places. This will have the effect of making sure appropriate social distance guidelines can be met. Daycares and medical facilities are exempt from the occupant load requirement.

This ordinance will sunset when the emergency proclamation of the Mayor expires, which is currently set to expire May 15, 2020.” 

As a team, we are following our Branson City Officials request and will temporarily close all bank lobbies, Monday, March 23, 2020 to prevent the spread of this virus throughout our communities. Banking transactions will continue to occur for all customers by: all location drive-thru windows, by phone (417) 334-9696, 24-Hour Bank-By-Phone (877) 334-9696, Online Banking: www.bransonbank.comRemote Deposit services, the goDough Mobile Banking App, and all location ATMs.

Hours of Operation: For all transactions at the physical location, please use our drive-thru services. If you need to schedule an appointment, please call the bank first at: (417) 334-9696.

All location, Drive-Thru Hours:

Hwy. 248: Monday – Thursday from 8:00am – 5:30pm / Fridays from 8:00am-6:00pm

Falls Parkway: Monday – Friday from 8:00am – 5:00pm

Gretna: Monday – Thursday from 8:00am – 5:00pm / Fridays from 8:00am – 5:30pm

Forsyth: Monday – Friday from 8:00am – 5:30pm

All locations listed above are open Saturday from 8:00am - Noon 

Business Customers: Small businesses are the backbone to our community. We know and understand the spread of COVID-19 will impact many of our business customers. We are committed to finding creative solutions to assist you in moving forward from this unprecedented time. 

If you are experiencing, or anticipating a financial hardship, as a result of COVID-19, please call the bank during business hours at: (417) 334-9696 or reach out to the appropriate lender below:

Commercial Lender(s):

Dean Harmon, NMLS 712198 –

Greg Baker, NMLS 564432 –

Katie Hodges, NMLS 1672062 –

Ryan Sanders, NMLS 1199280 –

Larry Maloney, NMLS 411480 –

Pam Jenkins, NMLS 712309 –

Karla Yeary, NMLS 1192822 –

Mortgage Team:

Kim Senne, NMLS 449643 –

Christi Abker, NMLS 1892275 –  


Our Community Commitment:

(March 17, 2020) We are proud to serve those living in Taney and Stone Counties. As a community, we will get through this together and we will be stronger than ever before. You matter to us, you're our Branson Bank family.


Preventative Associate Measures

  • Utilize a stringent Pandemic Policy to guide our associates in necessary precautions.
  • Increased cleaning and sanitizing of high touch areas inside and outside.  
  • Increasing the supply of additional sanitary items. 
  • We will continue to explore additional tools, resources and processes to further protect our associates. 
  • If an associate finds themselves needing to self-quarantine for the mandated 14 days, they will be allowed to do so. 
  • Utilizing our Human Resources Department on a case to case bases to manage our associate’s needs.

(Below message, released March 13, 2020)