Community Outreach (COVID-19)


Coronavirus (COVID-19) Update: Community Outreach | Customer Solutions | SBA - PPP

Information is changing quickly around the country, regarding COVID-19. Please use this page as a resource of communication regarding community outreach efforts from your Branson Bank family.


IRS Issues EIP (Economic Impact Payments) FAQs As Direct Deposits Begin Moving (forwarded by MBA (Missouri Bankers Association) Max Cook, MBA President/CEO)

(3.15.21) The IRS announced that the third round of economic impact payments will begin reaching Americans over the next week, and that some direct deposit payments arrived over the weekend. 

“Additional batches of payments will be sent in the coming weeks by direct deposit and through the mail as a check or debit card. The vast majority of these payments will be by direct deposit,” the IRS said. “Some Americans may see the direct deposit payments as pending or as provisional payments in their accounts before the official payment date of March 17.”

The IRS added that it would update its Get My Payment tool for consumers to check the status of their EIPs starting today. While individuals who have not filed a 2019 or 2020 tax return will be eligible to claim their EIPs on a newly filed tax return, the Get My Payment portal will only provide status updates for those who filed in 2019 or 2020 with direct deposit. The IRS also issued FAQs for consumers that cover EIP amounts, eligibility and payment status.


01.05.21 Please be advised of an IRS payment method error: As a result of an IRS error last week, 15-20 million individuals of the 112 million who were expected to receive their economic impact payments through ACH transactions will receive payments via paper check. 

The IRS’ Get My Payment portal is active and allows individuals to view their EIP status; however, it is unclear if the portal reflects how the payment was actually paid (check) vs. how it was intended to be paid (ACH). 


Round 2 Of Economic Impact Payments Are On The Way

12.30.20 The Treasury Department and the Federal Reserve is delivering a second round of Economic Impact Payments (EIP) to millions of Americans as part of the implementation of the Coronavirus Response and Relief Supplemental Appropriations Act of 2021.  

The first waves of direct deposit payments are already being distributed; Branson Bank customers will start seeing payments post as soon as January 4, 2021. Paper checks will begin to be mailed today. Prepaid cards will start being mailed on January 4, 2021. All EIPs are expected to be paid by January 24, 2021.

Eligible individuals will receive an Economic Impact Payment of up to $600 for individuals or $1,200 for married couples and up to $600 for each qualifying dependent. (Income limits are the same as round one, determined by 2019 adjusted gross income, up to $75,000 for individuals and up to $150,000 for married couples filing joint returns and surviving spouses. For filers with income above those amounts, the payment amount is reduced.)  

This second round of payments will be distributed automatically, with no action required for those eligible.  If additional legislation is enacted to provide for an increased EIP amount, additional payments will be distributed to ensure all eligible recipients receive the full payment amount.  Any payment amount discrepancy or non-payment (or any other payment issues) have to be addressed when you file your 2020 tax return.

Later this week, payment status can be checked at For more information about Economic Impact Payments, please visit


Videos to our Community

(April 17, 2020) Bill Jones, President/CEO, recaps the recent exhaustion of Paycheck Protection Program (PPP) funding and what Branson Bank is doing to continue to help small businesses in southwest Missouri. To view the video: click here

(April 9, 2020) Join Bill Jones, President/CEO and Katie Hodges, VP of Commercial Lending, as they discuss the Paycheck Protection Program (PPP) and the Economic Impact Payment (EIP) and what it means to you. To view the video:

(March 31, 2020) Help is on the way... We are here to assist you. Join Bill Jones, President/CEO and Greg Baker, Senior Vice President, as they discuss the recent CARES Act, Small Business Association (SBA) Lending, and what it all means for you. To receive the latest updates, subscribe to our SBA Newsletter by calling a loan representative at: (417) 334-9696 or email To view the video:

(March 25, 2020) Join, Bill Jones, President/CEO, at Branson Bank as he highlights information for both customers and non-customers. If you currently do not bank with us and need guidance on your next financial steps, we would be honored to help wiht some creative solutions. To view the video:


Scam Information

(June 15, 2020) The SBA (Small Business Administration) reminds the community to beware of scams and fraud schemes during this time. Click Here to learn more. 

(April 21, 2020) The Federal Trade Commission provides a great outline on what you need to know regarding scams, please use the following resource to learn more: 

(March 30, 2020) You may receive calls impersonating the IRS regarding your federal COVID-19 stimulus check. The IRS will not call or text you to verify your payment details. Do not give up personal information to a caller for any reason (ie. bank account or credit card information). You may also be contacted for this scam via text message, email, or social media messaging and posting. If you are contacted and you believe it may be legitimate, you can inquire direct with IRS at (800) 829-1040.


Community Strong

(March 25, 2020) We are in this together. Enjoy this short video from President and CEO, Bill Jones as he highlights information for both customers and non-customers. If you currently do not bank with us and need guidance on your next financial steps, we would be honored to help with some creative solutions. We are open for business and ready to assist you. To view this video message: Click Here


A Message from our President, Bill Jones:

March 20, 2020

Branson Bank Family,

Due to the recent COVID-19 pandemic, the City of Branson passed an Ordinance on March 19, 2020 that impacts business operations as it pertains to 1) restricting public gatherings and 2) limiting occupancy at businesses. Statement from the City of Branson:

“Effective immediately, upon signing, Bill No. 5806 will prohibit planned or spontaneous events with 10 or more people. This bill will also prohibit businesses from exceeding 25% of their occupant load in enclosed public places. This will have the effect of making sure appropriate social distance guidelines can be met. Daycares and medical facilities are exempt from the occupant load requirement.

This ordinance will sunset when the emergency proclamation of the Mayor expires, which is currently set to expire May 15, 2020.” 

As a team, we are following our Branson City Officials request and will temporarily close all bank lobbies, Monday, March 23, 2020 to prevent the spread of this virus throughout our communities. Banking transactions will continue to occur for all customers by: all location drive-thru windows, by phone (417) 334-9696, 24-Hour Bank-By-Phone (877) 334-9696, Online Banking: www.bransonbank.comRemote Deposit services, the goDough Mobile Banking App, and all location ATMs.

Hours of Operation: For all transactions at the physical location, please use our drive-thru services. If you need to schedule an appointment, please call the bank first at: (417) 334-9696.

All location, Drive-Thru Hours:

Hwy. 248: Monday – Thursday from 8:00am – 5:30pm / Fridays from 8:00am-6:00pm

Falls Parkway: Monday – Friday from 8:00am – 5:00pm

Gretna: Monday – Thursday from 8:00am – 5:00pm / Fridays from 8:00am – 5:30pm

Forsyth: Monday – Friday from 8:00am – 5:30pm

All locations listed above are open Saturday from 8:00am - Noon 

Business Customers: Small businesses are the backbone to our community. We know and understand the spread of COVID-19 will impact many of our business customers. We are committed to finding creative solutions to assist you in moving forward from this unprecedented time. 

If you are experiencing, or anticipating a financial hardship, as a result of COVID-19, please call the bank during business hours at: (417) 334-9696 or reach out to the appropriate lender below:

Commercial Lender(s):

Dean Harmon, NMLS 712198 –

Greg Baker, NMLS 564432 –

Katie Hodges, NMLS 1672062 –

Ryan Sanders, NMLS 1199280 –

Larry Maloney, NMLS 411480 –

Pam Jenkins, NMLS 712309 –

Karla Yeary, NMLS 1192822 –

Mortgage Team:

Kim Senne, NMLS 449643 –

Christi Abker, NMLS 1892275 –  


Our Community Commitment:

(March 17, 2020) We are proud to serve those living in Taney and Stone Counties. As a community, we will get through this together and we will be stronger than ever before. You matter to us, you're our Branson Bank family.


Preventative Associate Measures

  • Utilize a stringent Pandemic Policy to guide our associates in necessary precautions.
  • Increased cleaning and sanitizing of high touch areas inside and outside.  
  • Increasing the supply of additional sanitary items. 
  • We will continue to explore additional tools, resources and processes to further protect our associates. 
  • If an associate finds themselves needing to self-quarantine for the mandated 14 days, they will be allowed to do so. 
  • Utilizing our Human Resources Department on a case to case bases to manage our associate’s needs.

(Below message, released March 13, 2020)