Internet service outages in TX and CO may cause interruptions to online and mobile banking services. – August 13, 2020

August 13, 2020

Freedom Online Banking and GoDough Mobile Banking Service Updates:

August 13, 2020

12:51 PM All online banking issues are cleared and services should be back to normal.

12:04 PM Web services vendors are still experiencing outages at their datacenters, still affecting Freedom Online Banking and GoDough Mobile Banking. We are continuing to monitor the issue and will provide updates as they arrive. We will also provide notice here when the issue has been resolved.

August 12, 2020

11:03 AM Vendors who provide our Freedom Online Banking and GoDough Mobile Banking services are reporting wide spread internet outages in the regions of their datacenters. These outages are large scale and have been intermittent. Our service vendors are monitoring the issue and communicating with technical contacts to assist with resolution. There currently is no forecast time for resolution. This issue may affect customers’ ability to log into Freedom Online Banking or GoDough Mobile Banking services. As we learn more we will post updates on this page. We apologize for any inconvenience this may cause.